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Table 1.1 Frequency of citations in this Handbook 6 Table 2.1 Psychological perspectives in theories of organization 25 Table 3.1 Individual learning theory 42 Table 3.2 Individual and social learning theory 47 Table 3.3 Individual, social, and pragmatic learning theory 49 Table 4.1 Themes and issues in the relational literature on ICTs and knowledge work 57 Table 4.2 Key uses of Lotus Notes in Compound UK 63 Table 4.3 Acting, accounting and sensemaking processes when working between professional groups 68 Table 4.4 Key themes arising in relation to political and normative issues 70 Table 6.1 Information technology tools for support of KM processes 115 Table 7.1 Examples of dimensions incorporated into learning/knowledge strategies 135 Table 8.1 Organizations as learning portfolios 148 Table 8.2 The learning organization 149 Table 9.1 Attributes of organizational structure 171 Table 9.2 Believing questions 173 Table 9.3 Behaving questions 174 Table 9.4 Belonging questions 174 Table 10.1 Psychological safety, dialogue quality, and quality of outcomes in six dyads 200 Table 10.2 Descriptive statistics and Pearson correlations for manager/subordinate dyad survey scores ( n =27) 204 Table 10.A1 Survey items 207 Table 10.A2 Descriptive statistics and Pearson correlations for survey scales ( n =83) 208 Table 10.A3 Descriptive statistics and correlations of survey scores with ratings ... log in or subscribe to read full text