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job analysis information sources

Michael T. Brannick and Edward L. Levine


The process of discovery of the nature of a job requires that the job analyst pursue one or more sources of job information, such as interviewing a job holder or observing the job holder perform the work.   Probably the most common method is for the job analyst to watch the job holder actually doing the job (practical tips are given by Martinko, 1988 ). It is important to capture a representative sample of the entire job. It would not do, for example, to observe a surgeon only in his or her office counseling patients away from the operating room. Although for practical reasons this method is seldom used, a great deal of insight about the difficulties of learning a job and the skills and abilities required to perform it can be learned by actually doing the work.   In this method, the analyst asks questions of job holders and their supervisors. The questions need to be carefully structured prior to the interview for best results, but probing and following up on responses to questions allows this method some flexibility. A knowledgeable group of workers and supervisors may be gathered to discuss a job. An advantage of such a procedure is that consensus can emerge about the nature of a job. Also, group members can say things that trigger responses from other group members resulting in a very complete picture of the job.   This method requires job holders to write down periodically ... log in or subscribe to read full text

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