Full Text

contract administration

David Lewin


Extract

Contract administration is defined as the processes by which terms and conditions of employment contained in collective bargaining agreements between unionized workers and management are enforced. While the vast bulk of such enforcement occurs on a day‐to‐day basis in the workplace through supervisory and management directives and actions, most popular and scholarly attention has focused on those instances in which employees claim that contractual provisions governing terms and conditions of employment have been misapplied or unfairly applied. Consequently, grievances , grievance procedures ( see grievance procedure ), and rights arbitration are widely considered to be at the heart of contract administration ( Lewin, 1999 ; Lewin and Mitchell, 1995 ). Grievance procedures are found in virtually all collective bargaining agreements, contain multiple hierarchical steps for the processing of written grievances, and provide for binding third‐party arbitration as the final settlement step ( Delaney, Lewin, and Ichniowski, 1989 ). Grievance filing rates, measured by the number of written grievances filed annually per every 100 unionized employees, average about 10 percent in the US, with wide variation by industry, firm, occupation, and work location. Most grievances are settled at the lower steps of the procedure, with about 2 to 3 percent being settled at the arbitration step ... log in or subscribe to read full text

Log In

You are not currently logged-in to Blackwell Reference Online

If your institution has a subscription, you can log in here:

 

     Forgotten your password?

Find out how to subscribe.

Your library does not have access to this title. Please contact your librarian to arrange access.


[ access key 0 : accessibility information including access key list ] [ access key 1 : home page ] [ access key 2 : skip navigation ] [ access key 6 : help ] [ access key 9 : contact us ] [ access key 0 : accessibility statement ]

Blackwell Publishing Home Page

Blackwell Reference Online ® is a Blackwell Publishing Inc. registered trademark
Technology partner: Semantico Ltd.

Blackwell Publishing and its licensors hold the copyright in all material held in Blackwell Reference Online. No material may be resold or published elsewhere without Blackwell Publishing's written consent, save as authorised by a licence with Blackwell Publishing or to the extent required by the applicable law.

Back to Top