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Criterion deficiency implies that the measures used to assess job performance fail to assess one or more aspects of the criterion domain considered to be part of the conceptual criterion. For instance, deficiency would exist if a component of the job of secretary is word processing and there is no criterion measure which assesses competency in performing word‐processing tasks. Thus, increases in deficiency imply decreases in criterion relevance ( Borman, 1991 ). Examining for deficiency requires that the content validity of the criteria be considered. ( 1991 ). Job behavior, performance, and effectiveness . In , Handbook of Industrial and Organizational Psychology , 2nd edn , vol. 2 . Palo Alto, CA : Consulting Psychologists Press , pp. 271 – 326 . ... log in or subscribe to read full text